By Meghan Thorell
Why the Holiday Season is a Crucial Opportunity for Your Business: While the holidays are a time for celebration, they also present a critical opportunity for your business to increase revenue, build long lasting relationships and boost overall brand awareness. Every year, companies are beginning to capitalize on this opportunity earlier and earlier in the hopes of beating their competitors. The holidays offer an important time to highlight your products and services and make a meaningful connection to your customers. While consumer spending rises during the holiday season, it gives businesses a perfect opportunity to catch their attention. But, how can businesses leverage this time to not only maximize profits but lay the groundwork for continued success after the new year?
Always be a Step Ahead: How to stay Ahead of the Competition
Twenty years ago, Black Friday marked the beginning of the holiday season, but now it seems that the holidays are starting earlier each year. This means that it is never too early to start planning. Preparing for your holiday marketing campaigns should begin over the summer by creating content calendars highlighting important dates and promotional periods. It is also important to begin tracking consumer behavior in order to anticipate what products will be highly demanded during the holiday season. Then, using late summer months such as August and September to create content gives your team plenty of time to strategize in order to be prepared to launch your campaigns in early November. Businesses that launch holiday deals and promotions too late are missing out on early shoppers and facing increased competition during such a hectic time.
Key Marketing Strategies to Take Advantage of This Holiday Season
The holidays can be a very stressful time for consumers, hence why they begin their shopping months before the holiday season even begins. It is important to capitalize on this sense of urgency when planning your holiday campaigns and promotions. Countdowns until sales begin, limited time promotions and exclusive member only discounts are only a few of the ways that businesses are taking advantage of the “rush” this holiday season.
Another way to reach your target customers during the holidays is email marketing. Whether this is personalized discounts or offering exclusive holiday products, personally reaching out to your customers grasps their attention while they are already flooded with holiday content. Additionally, email marketing allows you to track the interactions consumers have with your content, giving you valuable metrics to keep in mind for the future.
The holidays can be a very emotional time for consumers as they reunite with family and friends. It is important to tailor your content to the emotions of your customers and creating messages that resonate with them during the holidays. Storytelling is a very easy way to connect with your audience. Creating heartwarming messages emphasizing the importance of family and holiday traditions can help to create a sense of belonging, highlighting the true importance of the holiday season.
For some, the holidays can be a very difficult time of year. Acknowledging the challenges by offering support and comfort through your campaigns is another way to emotionally connect to your audience. Light-heartedness and enthusiasm can help ease the stress of the holiday season.
Post-Holiday Retention: How to Build a Long Lasting Relationship with Customers
While the holidays are a key revenue boost for businesses, it is also important to keep in mind continuing those customer relationships after the New Year. Your marketing efforts should not settle after the holidays – this is the time to turn holiday shoppers into lifelong, loyal customers. By tracking shoppers’ behaviors over the holidays, it is important to learn your customers preferences and build your post-holiday campaigns off their past engagement and priorities. Personalized messages referencing specific products or promotions that your customers have shown an interest in is a great way to peak their interest into the New Year. Loyalty programs are especially successful as it encourages customers to make repeat purchases in exchange for exclusive promotions and perks. By maintaining these communications with your customers, you can build deeper connections and create long-term growth for your business far beyond the holiday season.
Concluding Thoughts
In conclusion, the holiday season can be a crucial time for your business to build lost-lasting customer relationships as well as set the stage for a successful year. By starting to plan for the holidays early, your business can maximize its reach and avoid missing the rush of the holidays. Most importantly, focusing on post-holiday customer retention is crucial in ensuring that these shoppers become long term loyal customers. Ultimately, the holidays play a strong role in driving business growth, growing stronger customer relationships and building long term success throughout the year.
Resources
Holiday Marketing Do’s and Don’t’s
The Importance of Holiday Marketing and How it Can Boost Your Revenue

Leave a comment